Generic selectors
Exact matches only
Search in title
Search in content
Search in posts
Search in pages
Filter by Categories
a) Access Network
All Course Calendar
b) Core Network
Basic Courses for Professionals
Business Analytics & Management
c) Certified Technicians
Carrier Ethernet Program
Cloud-Enabling Technologies
Fiber Optics Communication Technologies Courses
Internet of Things (IoT)
IP / Traffic Engeering / Signaling
LTE / 4G / 5G Technologies
Network Operations & Business Support
Network QoS & Optimization
Security Courses
Telefocal Certification Programmes
Training Course Calendar
Training Courses
Transmission Technologies

Managing Managed Services and Network Alignment

Course Objectives:

After attending this training, participants will be able to:

  • Understand what is managed services
  • Manage and monitor managed services
  • Learn how do you outsource or start transformation
  • Understand the legal aspects of managed services and their transition and transformation
  • Start project planning and project management (define wbs and timelines)
  • Perform risk analysis and reduction of managed services
  • Start looking at revenue assurance after covering the risk
  • Define the SLAs
  • Manage the transition and transformation
  • Manage and monitor the QoS of the network
  • Combine technology and management together
  • Boost the performance of individual, department and organization by communicating the measures/KPIs that matter.

Pre-Requisite for Participants:

A basic knowledge of wireless communication systems is required. Practical experience in Telecom operator / vendor is an advantage.

Who Should Attend?

  • All executives of Cellular Operator who have minimum 3 years of working experience.
  • Leads are a must of each department
  • Managers who want to improve the cross functional performance
  • Managers to appoint TEAM MATE, anyone other than the Manager himself, in his/her group

Course Duration:

4-day training

Course Outlines:

  • What are Managed Services?
  • Risk Assessment
  • Managing Legal Aspects of Managed Services
  • Managing Transition and Transformation
  • Managing QoS (Quality of Service)
  • Managing Contract Migration and Handover
  • Synopsis
  • What is a KPI?
  • First Understand All the Rules
  • Collaborate NOT Compete – Understand yours and other department Performance Indicators
  • Transformation – Align Mate and Align Team Conceptualization

Telefocal Asia Pte Ltd © All rights reserved. Website Terms & Conditions

Setup Menus in Admin Panel