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FAQ

From the list below choose one of our FAQs topics, then select an FAQ to read. If you have a question which is not in this section, please contact us at +65 6398 3150.

Are Telefocal Asia’s courses accredited by any Standards or Certification Body? How recognized are they in the industry?

Every student who attends courses conducted by Telefocal Asia will be issued a certificate of attendance at the end of the training, provided he or she has completed at least 75% of course attendance. Regarding industry recognition of these certificates, Telefocal prides itself for offering world-class, vendor-neutral trainings and having been in this industry for many years, it has attained an icon associated with that of a training provider offering high quality, practical training courses delivered by renowned telecom practitioners with sound academic qualifications. Telefocal does not offer any training short of excellence and we believe that these certificates that we award to our class participants, though not certified nor accredited by any standards nor certification body, will go a long way towards helping you attain the required recognition in the telecom industry.

What do you mean by “vendor-neutral” training?

Telefocal trainings are vendor independent, meaning, we would give you a very fair and objective understanding on the merits, demerits, pros and cons of technologies in question. We are not here to sell you equipment but rather, we hope that through our trainings, you will walk away with a learned mind and you will be all the more confident when faced with different options for technologies to deploy or dealing with equipment vendors. We hope our courses offered will help you make the right decision at the end of the day.

I am looking for a customised telco course. Can Telefocal provide?

Yes, Telefocal would be able to provide customised training courses on any telco topics base on your requirements. We would, however, require a minimum of ONE month’s notice before course delivery.

How many participants do you require to start a class?

Depending on the training topics, we would require a minimum of between 6 to 8 participants to commence a private telco training.

How do I apply for visa to enter into the country where the training will be held?

If visa is required to enter into the country where the training will be held, you are requested to cater 2-3 weeks for visa application. Telefocal will support your visa application by issuing letters of invitation for the applicant/s. Full passport details of the participants will be required prior to getting the letters prepared. Please browse through the visa requirements for various nationalities that can be found on the website of immigration agency of the country where training will be held.

Where do I stay in country where a public course is held?

Telefocal would be able to assist in room reservation for the course participants. Though not a rule of thumb, as organiser of the training, hotels may extend corporate room rates to Telefocal and its clients. However, you need to make your room reservation early as rooms are subject to availability.

When should I confirm my flight reservations?

You should only confirm your flight reservation once the course confirmation letter and/or confirmation email have been sent to you.

When would I be able to get my certificate of attendance?

We will send you the certificate of attendance once course payment has been made.

 

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